The primary responsibility of the Payroll Coordinator is to is to successfully prepare and process weekly and bi-weekly payroll for HCW. Also responsible for all production and customer service tasks pertaining to payroll for the HCW and provides support to the healthcare facility, as well as the Sales/Billing and Accounts Receivable departments with payroll related inquiries. ESSENTIAL FUNCTIONS:
Verifying field employee in/out punches through time and attendance system daily
Answer all calls from employees pertaining to payroll
Assist Lead Payroll Coordinator with the Wage Garnishment, W-4 changes, etc.
Assist HCW in view their paystubs
Communicate employees regarding specific payroll issues
Assist with billing and payroll reports
Collect orientation hours and meeting time hours to be paid each pay period
Assist with audit process during payroll processing
Reconcile issues/overages found during the payroll process
Report notes on errors or corrections found in AxisCare·
Accurately key timesheets and other payroll related data (W-4, banking, etc.) within the specified deadlines
Enter new hires, terminate assignments as required
Provide excellent customer service when communicating with HCWs, Sales, Billing and AR Departments and facilities
Audit all maintenance after Payroll is processed
Process all payroll adjustments including manuals, wires
Process multi-state entries
Handle all incoming calls/inquiries related to payroll from HCWs and Recruiters
Research, resolve and communicate resolution to all interested parties
Initiate, process and distribute manual checks and wires as required
Research all HCP issues related to taxation, w-2s, earnings, deductions, reimbursements, and bonuses
Process all necessary entries to correct issues and ensure accuracy of the payroll records
Follow up with HCWs and Recruiters to collect missing timesheets
All other duties as assigned
QUALIFICATIONS: · 2-3 years of payroll processing experience required · Knowledge of multi-state payroll system preferred · Understanding of state and federal payroll laws · Strong working knowledge of Microsoft Office Suite including Excel, Word, Outlook, etc. · Strong communication skills · Ability to communication fluently in Spanish Education: · High School diploma or equivalent required. · Some college preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
WORK CONDITIONS: · Open work area in an office environment. · Must be able to remain in a stationary position 80% of the work schedule · Must have the ability to work in a fast-paced, rapidly changing environment, while maintaining a calm demeanor anpositive attitude during stressful situations. · Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom.
Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability