Oversee the operations of the service desk, including ticket management, incident resolution, and service request fulfillment while ensuring timely response and resolution of user issues and inquiries Monitor and measure performance against SLAs to ensure service quality and customer satisfaction Generate reports and dashboards to track user support performance, trends, a

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 6,500 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innova

About Us Office will be in the Wixom, MI area, with 75% or more travel to customer locations throughout the contiguous United States. How many companies can say they've been in business for over 177 years?! Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast paced world, meeting it with cutting edge te

Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services focusing on the U.S. Departments of Homeland Security and Treasury

Sr. Staff Cyber Security Engineer 48693BR USA Arizona Chandler, USA Arizona Tucson, USA California California, USA California Irvine, USA California Los Angeles, USA California Pasadena, USA California San Diego, USA Colorado Denver, USA Colorado Longmont, USA Colorado Westminster, USA Florida Oviedo, USA Georgia Atlanta, USA Illinois Chicago, USA Illinois Schaumburg, USA

Convergint is looking for a full time, enthusiastic, results driven and forward thinking Security Technician to join our amazing culture. In this role, you will install, program, system start up/check out, certify, and customer train on assigned projects including small or less complex projects. As a Security Technician, you are a part of a dynamic team that allows you to

IT Intern Functional area Information Technology Country United States City Auburn Hills Company name Atlas Copco Tools & Assembly Systems LLC Date of posting May 6, 2024 Your Role The Atlas Copco is a global, industrial company. We are pioneers and technology drivers, and industries all over the world rely on our expertise. At Atlas Copco, we work toward a culture that e

Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly Identify urgent situations that require additional actions to satisfy the customer's needs including

Cleveland Cliffs is in search of an IT Support Engineer. This position is on site at the Dearborn, MI facility. The IT Support Engineer maximizes the effectiveness of site technology by supporting and managing all user facing equipment and relative applications. The IT Support Engineer also supports in partnership back office technologies where needed , serves as a team m

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Al

Oversees all IT security topics with a strong emphasis on ISMS processes for the US Region. Handles all initial Security Incident Response initiatives in the US Region and invokes the Global IT Security Team when needed for support. Initiates and adheres to Wacker's Global Cyber Security protocols and implements Global Threat scanning standards based upon a close relation

Lead and maintain IT Contracts renewal Handle new IT purchases (HW/SW/Others) Help drive procurement standard methodologies across global IT Develop and implement comprehensive IT category and sub category strategies Handle IT cost savings, return on investment, critical metrics Provide monthly and quarterly management report based on analytics Follows standard purchasing

HDR is seeking an entry level System Protection & Studies (SPS) EIT/Coordinator. The primary duties of the SPS EIT/Coordinator position include responsibility for execution of the technical aspects and deliverables of projects assigned and is an entry level EIT/Coordinator who generally understands and can complete all technical requirements of projects of basic to modera

Legacy System Stewardship Dive into our existing data infrastructure PowerBI , Qlik Replicate , and Snowflake . Maintain and enhance our traditional business intelligence (BI) reports and dashboards. Support the Extract, transform, and load (ETL) Process for current state solutions. Familiarity with data modeling concepts including dimensional modeling. Experience with an

Respond to product related customer issues and contact customers to triage problems. Provide remote product support for OneStream customers and troubleshoot product configuration issues. Complete changes to Customer Azure environments (Configuration Changes, Database Copies, VPN, VM Resize, DB Scaling) Research, resolve and respond to complex issues across the application